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Privacy Policy for Pixel Partner Limited T/a Pommes and Butlers Private Dining and Catering

Effective Date: 1St Feb 2025

Pixel Partner Limited, trading as Pommes and Butlers ("we", "our", or "us"), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, website, and other online platforms. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect and process the following information about you:

1.1 Information You Provide to Us

  • Personal Information: When you contact us, place an order, or sign up for our services, we may collect personal information such as your name, email address, phone number, and address.

  • Payment Information: We may collect payment details when you make a purchase or book our services. These include credit/debit card numbers, billing addresses, and other relevant payment details. We do not store payment information; third-party payment processors handle this data.

1.2 Information Collected Automatically

  • Log Data: When you visit our website, we may collect information automatically from your device, including your IP address, browser type, access times, and referring websites.

  • Cookies and Tracking Technologies: We use cookies to enhance your experience and to gather general usage data. For more details, see our Cookie Policy.

1.3 Information from Third Parties

  • We may receive information from third-party services (such as social media platforms) if you interact with us through these platforms or choose to log in through them.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To provide, maintain, and manage your private dining or catering experience, including communicating with you about orders, reservations, or inquiries.

  • Customer Support: To respond to your requests and inquiries and provide customer service.

  • Marketing and Promotions: With your consent, we may use your information to send you promotional materials, newsletters, and updates about our services.

  • Order Fulfillment: To process payments, complete transactions, and send you relevant service information.

  • Improving Our Services: We analyze your feedback and usage patterns to improve our services, website functionality, and customer experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, delivery services, or marketing platforms. These providers are bound by data protection agreements and may not use your data for any other purpose.

  • Legal Requirements: We may disclose your information if required by law or to respond to legal requests, protect our rights, or prevent illegal activity.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred as part of the transaction.

4. Data Security

We are committed to protecting the security of your personal information. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your data. However, please note that no data transmission over the internet or method of storage is 100% secure.

5. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

  • Right to Access: You may request access to the personal data we hold about you.

  • Right to Rectification: You can request that we correct or update any inaccurate or incomplete information.

  • Right to Erasure: In certain circumstances, you may request that we delete your personal information.

  • Right to Object: You have the right to object to our processing of your personal data for marketing purposes.

  • Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@pommesandbutlers.com.

6. Cookies and Tracking Technologies

We use cookies to collect information about how you use our website and to provide you with a more personalized experience. You can control the use of cookies through your browser settings. For more information on how we use cookies, please refer to our [Cookie Policy].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party site you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page, and the updated policy will take effect as of the effective date listed above.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Pixel Partner Limited T/a Pommes and Butlers

info@pommesandbutlers.com
07387111748
www.pommesandbutlers.com

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